Terms and Conditions


By browsing and using this website, you agree to comply with and be bound by the following terms and conditions of use. Together with our privacy policy, these terms and conditions govern Oliver Publishing’s relationship with you in relation to this website and its uses.

The terms “Oliver Publishing,” “Oliver's Learning," "us," “we,” and “our” refer to the owner of this website. Our registered office is located at 151 Bloor Street West, Toronto, Ontario, Canada M5S 1S4. The term "you" refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither any third party nor we provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors fully permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

We are not in the business of providing professional legal, financial, accounting, or other services or advice.

This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited, except in accordance with the copyright notice, which forms part of these terms and conditions. Any product owned by Oliver's Learning may not be copied, reproduced, sold, resold, or distributed without the prior written consent of Oliver's Learning.

All registered trademarks reproduced in this website that are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or criminal charges.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They should not be taken to imply that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use is subject to the laws of the province of Ontario, Canada.

The purchase of Oliver's Learning study notes or exam preparation materials do not constitute actual enrolment in the licensing course(s). Instead, our materials are designed to assist you in understanding the content of such courses. If you have not already done so, you must register with the relevant course provider in order to obtain their course materials and write the actual exam. Canadian Securities Course (CSC)®, Conduct and Practices Handbook (CPH)®, Derivatives Fundamentals Course (DFC)®, Wealth Management Essentials (WME)®, and Personal Financial Planner (PFP)® are registered trademarks owned by CSI Global Education Inc. (CSI). Certified Financial Planner (CFP)® is a registered trademark of the Financial Planning Standards Council (FPSC). Neither CSI nor FPSC sponsor, license, or necessarily recommend or endorse these notes and study material for any of their courses. Oliver's Learning is an independent supplier of educational services. Oliver's Learning’s exam-preparation materials and study notes are not necessarily endorsed or sponsored by any other industry organization.

All contents of this website, including either demonstrations or samples of course study-materials or purchased tutorials, multimedia, etc., owned by Oliver's Learning, are subject to copyright. All rights are reserved. No part of these materials, online or in print, may be reproduced or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Oliver's Learning.



Return Policy


Printed Materials:

If you are dissatisfied with your purchase, you may return it within 10 days for a full refund of the purchase price. Books must be unmarked, in saleable condition, and accompanied by your receipt.


Online Courses:

Refunds will be issued within 10 days of purchase if you have not logged into the online materials.  Your registration is not transferable.
HLLQP: This course is non refundable once activated. This course is also not transferable.

Any of the following Account Changes will be subject to a $50 Account Change fee:

  • Changing from one company to another and adding a course
  • Changing from one course to another course
  • Changing the language of the course
  • Updating a CIPR Number after it has already been registered

Bookstores:

All special orders from bookstores will be subject to standard publishing terms and conditions. If you are a bookstore interested in adding the Oliver’s Learning line of study materials for the financial services industry to your shelves, please contact us at [email protected] for details.


Libraries:

We welcome library orders. Please contact us at [email protected] for details.


Questions?

Please call us at 1-800-238-0377 or (416) 922-9604 or email us at [email protected].