I forgot my login information for my online exam. Where can I get this information?
If you run into any technical issues accessing the online test, desk side support can be reached at [email protected] or at 1-800-238-0377 from 9:00 am to 5:00 pm, Monday to Friday.

What are the system requirements to write an online exam?
The following system components are necessary in order to complete the online test.

• PC: Windows 10 or higher (no virtual machines permitted)
• CPU: Intel / AMD only (ARM-based Macs are not supported at this time)
• Mac: macOS 10.13+ (no virtual machines permitted)
• Browser: Google Chrome (pop-ups & Javascript enabled)
• A laptop or desktop ( tablets or smartphones are not supported at this time)
• A reliable Internet connection with minimum 1 Mbps
• A webcam supporting min 320 x 240 that records color videos at 15 fps
• A microphone (usually integrated with your webcam)

You will be required to install the Talview Secure Exam browser software on your computer.

My computer is using the wrong camera, how do I fix it?
If you run into any technical issues accessing the online test, desk side support can be reached at [email protected] or at 1-800-238-0377 from 9:00 am to 5:00 pm, Monday to Friday.